Frequently Asked Questions
Everything you need to know about your Gard Pro experience.
What kind of warranty comes with Gard Pro devices?
All Gard Pro electronics come with a standard 12-month limited warranty that covers manufacturing defects and hardware malfunctions under normal use.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range from 7-14 business days.
What is your return policy for open electronics?
We offer a 30-day money-back guarantee. If you are not satisfied, you can return the product in its original packaging. Please note that a restocking fee may apply to opened electronic items.
Are Gard Pro products compatible with iOS and Android?
Yes, our smart devices are engineered to be cross-platform compatible. You can sync your Gard Pro gear with both iOS and Android ecosystems via our dedicated app.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Affirm and Klarna.
How can I track my package after it ships?
Once your order is processed, you will receive an email with a unique tracking number and a link to our tracking portal to monitor your delivery in real-time.